{"id":2270,"date":"2019-02-01T02:21:26","date_gmt":"2019-02-01T01:21:26","guid":{"rendered":"http:\/\/www.proof.de\/?p=2270"},"modified":"2020-05-08T02:22:04","modified_gmt":"2020-05-08T00:22:04","slug":"nouveau-live-chat-sur-shop-proof-fr-des-jours-ouvrables-de-9-18-heures","status":"publish","type":"post","link":"https:\/\/blog.proofs.de\/fr\/neu-live-chat-auf-shop-proof-de-werktags-von-9-18-uhr\/","title":{"rendered":"Nouveau : chat en direct sur shop.proof.de tous les jours ouvrables de 9h \u00e0 18h"},"content":{"rendered":"<div class=\"kk-star-ratings kksr-auto kksr-align-right kksr-valign-top\" data-payload='{\"align\":\"right\",\"id\":\"2270\",\"slug\":\"default\",\"valign\":\"top\",\"ignore\":\"\",\"reference\":\"auto\",\"class\":\"\",\"count\":\"0\",\"legendonly\":\"\",\"readonly\":\"\",\"score\":\"0\",\"starsonly\":\"\",\"best\":\"5\",\"gap\":\"5\",\"greet\":\"Jetzt bewerten\",\"legend\":\"0\\\/5 - (0 vote)\",\"size\":\"24\",\"title\":\"Neu: Live-Chat auf shop.proof.de werktags von 9-18 Uhr\",\"width\":\"0\",\"_legend\":\"{score}\\\/{best} - ({count} {votes})\",\"font_factor\":\"1.25\"}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">\u00c9valuer maintenant<\/span>\n    <\/div>\n    <\/div>\n\r\n<p class=\"wp-block-paragraph\">Nous avons publi\u00e9 il y a environ 14 jours sur notre <a href=\"https:\/\/blog.proofs.de\/fr\/lexikon\/proof\/\" target=\"_self\" title=\"Une \u00e9preuve (correctement appel\u00e9e \u00e9preuve contractuelle ou en anglais Contract Proof) est un moyen de contr\u00f4le certifi\u00e9 selon la norme ISO 12647-7 pour l&#039;industrie graphique. Une \u00e9preuve simule la colorim\u00e9trie de l&#039;impression offset ou de l&#039;h\u00e9liogravure en respectant les couleurs et les tol\u00e9rances \u00e9troites de la norme ISO.\" class=\"encyclopedia\">Proof<\/a>.fr a mis en place un chat en direct, actif tous les jours ouvrables de 9h \u00e0 18h. Nos collaborateurs Proof.de sont connect\u00e9s au chat pendant ces heures. Si vous avez une question rapide, n'h\u00e9sitez pas \u00e0 nous contacter \u00e0 tout moment via le chat.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">La protection des donn\u00e9es au plus haut niveau<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Pour des raisons de protection des donn\u00e9es, nous avons opt\u00e9 pour le logiciel de chat Livezilla, d\u00e9velopp\u00e9 en Allemagne, qui peut \u00eatre install\u00e9 localement, contrairement \u00e0 de nombreuses solutions en nuage. Cela pr\u00e9sente de nombreux avantages pour vous en termes de protection des donn\u00e9es :<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Notre chat Proof.de est h\u00e9berg\u00e9 sur notre propre serveur<\/li>\r\n<li>Il est bien s\u00fbr crypt\u00e9 SSL<\/li>\r\n<li>Le logiciel de chat n'utilise pas de cookies<\/li>\r\n<li>Les six derniers chiffres de votre adresse IP sont anonymis\u00e9s<\/li>\r\n<li>Tous les journaux de chat, tickets, etc. sont compl\u00e8tement supprim\u00e9s apr\u00e8s quatre \u00e0 trente jours au plus tard.<\/li>\r\n<li>Il est possible de chatter \u00e0 tout moment sans donner son nom, son adresse e-mail ou d'autres informations similaires.<\/li>\r\n<li>Vous pouvez d\u00e9marrer un chat directement et rester totalement anonyme vis-\u00e0-vis de nous.<\/li>\r\n<li>Vous pouvez envoyer et recevoir des fichiers directement dans le chat si vous le souhaitez.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Si le bureau est ferm\u00e9, vous pouvez laisser un message<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2271\" src=\"https:\/\/blog1.proofen.de\/wp-content\/uploads\/2019\/02\/proof_de_chat_nachricht_fenster-563x1024.png\" alt=\"\" width=\"282\" height=\"512\" srcset=\"https:\/\/blog.proofs.de\/wp-content\/uploads\/2019\/02\/proof_de_chat_nachricht_fenster-563x1024.png 563w, https:\/\/blog.proofs.de\/wp-content\/uploads\/2019\/02\/proof_de_chat_nachricht_fenster-165x300.png 165w, https:\/\/blog.proofs.de\/wp-content\/uploads\/2019\/02\/proof_de_chat_nachricht_fenster-768x1396.png 768w, https:\/\/blog.proofs.de\/wp-content\/uploads\/2019\/02\/proof_de_chat_nachricht_fenster.png 812w\" sizes=\"auto, (max-width: 282px) 100vw, 282px\"><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Pendant les p\u00e9riodes o\u00f9 nous ne sommes pas au bureau, vous pouvez nous laisser un message via la fen\u00eatre de chat, qui nous sera transmis par e-mail. Pour que nous puissions vous r\u00e9pondre, vous devez bien s\u00fbr nous fournir une adresse e-mail. S<a href=\"https:\/\/blog.proofs.de\/fr\/lexikon\/oba\/\" target=\"_self\" title='OBA est l&#039;abr\u00e9viation de &quot;Optical Brightning Agents&quot; ou &quot;Optical Brightners&quot;, c&#039;est-\u00e0-dire agents de blanchiment optique.' class=\"encyclopedia\">oba<\/a>Lorsqu'un membre de l'\u00e9quipe est de nouveau en ligne, il voit votre demande et vous r\u00e9pond d\u00e8s que possible. Ce n'est pas plus rapide qu'une demande normale par e-mail, mais c'est peut-\u00eatre plus pratique dans certains cas.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Au cours des premi\u00e8res semaines, nous avons eu une bonne exp\u00e9rience avec le chat. Nous avons pu r\u00e9soudre des probl\u00e8mes, donner des conseils, clarifier des d\u00e9tails et bien plus encore via le chat. Le transfert de donn\u00e9es optionnel int\u00e9gr\u00e9 au chat a \u00e9galement \u00e9t\u00e9 tr\u00e8s appr\u00e9ci\u00e9 dans les deux sens : ainsi, les clients nous ont envoy\u00e9 des donn\u00e9es PDF dans le chat \u00e0 des fins d'illustration et de contr\u00f4le, et nous avons pu envoyer des captures d'\u00e9cran et des instructions \u00e0 nos partenaires de chat.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Comme vous pouvez le constater : Nous avons beaucoup r\u00e9fl\u00e9chi \u00e0 la mani\u00e8re d'optimiser encore davantage notre assistance et notre convivialit\u00e9.<\/p>\r\n\r\n\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Nous avons mis en place il y a environ 14 jours un chat en direct sur notre boutique Proof.de, actif tous les jours ouvrables de 9h \u00e0 18h. Nos collaborateurs Proof.de sont connect\u00e9s au chat pendant ces heures. Si vous avez une question rapide, n'h\u00e9sitez pas \u00e0 nous contacter \u00e0 tout moment via le chat. Protection des donn\u00e9es au plus haut niveau Pour des raisons de protection des donn\u00e9es, nous avons opt\u00e9 pour le logiciel de chat Livezilla, d\u00e9velopp\u00e9 en Allemagne, qui, contrairement \u00e0 de nombreuses solutions cloud, peut \u00eatre install\u00e9 localement. Cela pr\u00e9sente de nombreux avantages pour vous en termes de protection des donn\u00e9es : Notre chat Proof.de ... <\/p>\n<p class=\"read-more-container\"><a title=\"Nouveau : chat en direct sur shop.proof.de tous les jours ouvrables de 9h \u00e0 18h\" class=\"read-more button\" href=\"https:\/\/blog.proofs.de\/fr\/neu-live-chat-auf-shop-proof-de-werktags-von-9-18-uhr\/#more-2270\" aria-label=\"En savoir plus sur Nouveau : Chat en direct sur shop.proof.de les jours ouvrables de 9h \u00e0 18h\">Lire la suite<\/a><\/p>","protected":false},"author":2,"featured_media":2271,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[1,120],"tags":[844,843,842,841,121],"class_list":["post-2270","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-kategorie-proof-gmbh","tag-chat","tag-chatsoftware","tag-frage","tag-livezilla","tag-proof-de","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding","resize-featured-image"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Wir haben auf unserem Proof.de Shop einen Live-Chat, der von 9 bis 18 Uhr aktiv ist. 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