{"id":539,"date":"2013-08-27T16:15:39","date_gmt":"2013-08-27T14:15:39","guid":{"rendered":"http:\/\/www.proof.de\/?p=539"},"modified":"2020-05-08T13:30:24","modified_gmt":"2020-05-08T11:30:24","slug":"kleurweergave-flyeralarm-versus-flyerwire","status":"publish","type":"post","link":"https:\/\/blog.proofs.de\/nl\/farbverbindlichkeit-flyeralarm-vs-flyerwire\/","title":{"rendered":"Klacht wegens verkeerde kleur: Een willekeurige vergelijking van Flyeralarm en Flyerwire wat betreft kleurnauwkeurigheid"},"content":{"rendered":"<div class=\"kk-star-ratings kksr-auto kksr-align-right kksr-valign-top\" data-payload='{\"align\":\"right\",\"id\":\"539\",\"slug\":\"default\",\"valign\":\"top\",\"ignore\":\"\",\"reference\":\"auto\",\"class\":\"\",\"count\":\"0\",\"legendonly\":\"\",\"readonly\":\"\",\"score\":\"0\",\"starsonly\":\"\",\"best\":\"5\",\"gap\":\"5\",\"greet\":\"Jetzt bewerten\",\"legend\":\"0\\\/5 - (0 stemmen)\",\"size\":\"24\",\"title\":\"Reklamation wegen falscher Farbe: Ein zuf&auml;lliger Vergleich von Flyeralarm und Flyerwire in Sachen Farbverbindlichkeit\",\"width\":\"0\",\"_legend\":\"{score}\\\/{best} - ({count} {votes})\",\"font_factor\":\"1.25\"}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">Nu beoordelen<\/span>\n    <\/div>\n    <\/div>\n<p>We hebben onlangs een visitekaartje ontvangen van <a title=\"Flyerwire\" href=\"https:\/\/www.flyerwire.com\" target=\"_blank\" rel=\"noopener noreferrer\">Flyerwire<\/a> drukken, want hier voor iets meer geld dan bijv. bij <a title=\"Vliegeneralarm\" href=\"https:\/\/www.flyeralarm.com\/de\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vliegeneralarm<\/a> we ook visitekaartjes van hogere kwaliteit zouden leveren. Het resultaat was voor het eerst in vele jaren teleurstellend: De kleuren waren niet zo goed als de <a href=\"https:\/\/blog.proofs.de\/nl\/lexikon\/proof\/\" target=\"_self\" title=\"Een contractproef is een ISO 12647-7-gecertificeerd testapparaat voor de grafische industrie. Een proefdruk simuleert de kleurkracht van offset- of diepdruk op een kleur- en wettelijk bindende manier binnen de nauwe toleranties van de ISO-norm.\" class=\"encyclopedia\">Bewijs<\/a> duidelijk oververzadigd, voor- en achterkant niet identiek maar zeer verschillend. Op basis van de <a title=\"DCS Boek\" href=\"https:\/\/grafipress.de\/products\/dcs-book-cmyk-professional-edition?_pos=3&amp;_sid=5256666cb&amp;_ss=r\" target=\"_blank\" rel=\"noopener noreferrer\">DCS Boeken<\/a> Bij een eerste vergelijking stelden we vast dat er, vooral in het magentabereik, tussen 90% en 100% magenta werd afgedrukt in plaats van de gespecificeerde 70%. Het geel bleek ook duidelijk oververzadigd te zijn.<\/p>\n<p>Na een klacht werd de kaart 10 dagen later een tweede keer geleverd door Flyerwire. Nu veel beter, maar nog steeds ver van de gecertificeerde proefdruk. Vooral het lichte cr\u00e8mekleurige gedeelte was duidelijk off-colour. We klaagden een tweede keer en bestelden - puur uit interesse - een visitekaartje bij Flyeralarm met de identieke drukgegevens.<!--more--><\/p>\n<p>Terwijl de kaart nog bij Flyerwire in behandeling was en wij op antwoord wachtten, werd de gedrukte kaart door Flyeralarm geleverd: qua kleur perfect passend bij onze proefdruk, maar helaas qua uitstraling en gevoel niet zo goed als het exemplaar van Flyerwire. Nu nam Flyerwire ook telefonisch contact met ons op: men was zeer tevreden met onze klacht (\u201ealleen zo kunnen we problemen begrijpen en oplossen\u201c) en we stuurden Flyerwire vier visitekaartjes: hun eerste batch, hun tweede batch, onze proefdruk en de gedrukte kaart van Flyeralarm.<\/p>\n<p>Een week later ontvingen wij de herdruk van Flyerwire: de kleuren waren uitstekend en kwamen volledig overeen met de proefdruk en de kaart van Flyerwire. Bovendien was de kwaliteit van onze Flyerwire-kaarten zoals wij die gewend zijn. De klant was tevreden.<\/p>\n<p><strong>Conclusie<\/strong>Online drukkerijen zijn uitstekend in staat om ook kleine formaten en oplagen kleurcorrect te drukken volgens de processtandaard. <a href=\"https:\/\/blog.proofs.de\/nl\/lexikon\/offsetdruck\/\" target=\"_self\" title=\"Offsetdrukken is een indirect drukproces. Indirect betekent dat de drukvorm en het substraat niet rechtstreeks met elkaar in contact komen, maar dat er een tussenliggend medium wordt gebruikt als middel voor de overdracht. Het is het meest gebruikte drukproces. Er zijn: - vellenoffsetpersen en - rotatieoffsetpersen.\" class=\"encyclopedia\">Offset afdrukken<\/a>, DIN 12647-2 te produceren. In ons specifieke geval heeft de aanwezigheid van een <a href=\"https:\/\/blog.proofs.de\/nl\/lexikon\/proofs\/\" target=\"_self\" title=\"In de druksector verwijzen proefdrukken (of testafdrukken) naar de kleurnauwkeurige en wettelijk bindende simulatie van een drukresultaat voor controledoeleinden. De norm die verantwoordelijk is voor proefdrukken is ISO 12647-7:2016, d.w.z. de huidige herziening uit 2016.\" class=\"encyclopedia\">Bewijzen<\/a> Zeer behulpzaam tijdens het klachtenproces. Na ongeveer 20 dagen en twee klachten ontvingen wij het bestelde product in de gewenste kleuren van onze voorkeursdrukkerij.<\/p>\n<figure id=\"attachment_544\" aria-describedby=\"caption-attachment-544\" style=\"width: 574px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/blog1.proofen.de\/wp-content\/uploads\/2013\/08\/IMG_9808_v2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-544\" src=\"https:\/\/blog1.proofen.de\/wp-content\/uploads\/2013\/08\/IMG_9808_v2-739x1024.jpg\" alt=\"De afbeelding toont vijf weergaven van een visitekaartje: Flyerwire 1e druk, Flyerwire 2e druk, Flyerwire 3e druk, Flyeralarm druk, proef door shop.proof.de\" width=\"584\" height=\"809\" srcset=\"https:\/\/blog.proofs.de\/wp-content\/uploads\/2013\/08\/IMG_9808_v2-739x1024.jpg 739w, https:\/\/blog.proofs.de\/wp-content\/uploads\/2013\/08\/IMG_9808_v2-216x300.jpg 216w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\"><\/a><figcaption id=\"caption-attachment-544\" class=\"wp-caption-text\">De foto van de visitekaartjes van Flyerwire en Flyeralarm is uiteraard niet kleurvast, maar dient ter illustratie. <a href=\"https:\/\/blog.proofs.de\/nl\/lexikon\/led\/\" target=\"_self\" title='Een LED is een &quot;light-emitting diode&quot; en staat in de grafische industrie voor het nieuwe &quot;LED&quot; licht, dat oudere lichtbronnen zoals neonbuizen en wolfraamlampen heeft vervangen. Neonbuizen zijn vooral bekend van de D50 of D65 standaardlichtreeks, terwijl wolfraamlichtbronnen vooral werden gebruikt in kleurmeetapparaten zoals spectrofotometers en kleurmeters....' class=\"encyclopedia\">led<\/a>Alleen ter illustratie.<\/figcaption><\/figure>\n<p>Uit de klachten die wij hebben ontvangen over andere online drukkerijen, ontstaat voor ons hetzelfde beeld: alle klachten werden altijd relatief snel, begripvol en positief afgehandeld. Slechts \u00e9\u00e9n keer bij <a title=\"Afdrukken24\" href=\"http:\/\/www.print24.de\" target=\"_blank\" rel=\"noopener noreferrer\">Afdrukken24<\/a> Ons verzoek werd afgewezen, hoewel de druk zeker niet in overeenstemming zou zijn geweest met de afwijkingen van de ISO, maar d<a href=\"https:\/\/blog.proofs.de\/nl\/lexikon\/efi\/\" target=\"_self\" title=\"Electronics For Imaging Inc, kortweg EFI, is een Amerikaans bedrijf en fabrikant van een van &#039;s werelds toonaangevende proefdruksystemen: EFI Colorproof XF, sinds 2013 Fiery XF. EFI is een leverancier van oplossingen voor grote afdruksystemen, RIP&#039;s en kleurbeheeroplossingen zoals proofing.\" class=\"encyclopedia\">efi<\/a>Dit was duidelijk buiten elke tolerantie. Bij een orderbedrag van meer dan 500 euro was dit vervelend, maar de klant accepteerde een korting van onze kant. In alle andere gevallen waren de klachten altijd succesvol. En met meer dan 1000 afdrukopdrachten bij Flyeralarm blijft het aantal klachten van onze kant zeer beperkt, zeker niet meer dan een klein percentage van het totale volume.<\/p>","protected":false},"excerpt":{"rendered":"<p>Onlangs hebben we een visitekaartje laten drukken door Flyerwire, want hoewel zij - naar onze mening - voor iets meer geld visitekaartjes van hogere kwaliteit zouden hebben geleverd dan bijvoorbeeld Flyeralarm. Het resultaat was voor het eerst in vele jaren teleurstellend: De kleuren waren duidelijk oververzadigd in vergelijking met de proefdruk, de voor- en achterkant waren niet identiek maar heel verschillend. Met behulp van het DCS-boek maakten we een eerste vergelijking en ontdekten dat met name de magentakleuren gedrukt waren tussen 90% en 100% magenta in plaats van de opgegeven 70%. Het geel bleek ook duidelijk oververzadigd te zijn. ... <\/p>\n<p class=\"read-more-container\"><a title=\"Klacht wegens verkeerde kleur: Een willekeurige vergelijking van Flyeralarm en Flyerwire wat betreft kleurnauwkeurigheid\" class=\"read-more button\" href=\"https:\/\/blog.proofs.de\/nl\/farbverbindlichkeit-flyeralarm-vs-flyerwire\/#more-539\" aria-label=\"Lees meer over Reklamation wegen falscher Farbe: Een willekeurige vergelijking van Flyeralarm en Flyerwire in termen van kleurnauwkeurigheid\">Meer lezen<\/a><\/p>","protected":false},"author":2,"featured_media":544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[1,18,443,441,7],"tags":[21,114,113,116,519,115,117],"class_list":["post-539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-haufige-fragen","category-haeufige-fragen-zu-proofs","category-layout-tipps-und-tricks","category-proof-wissen","tag-farbverbindlich","tag-flyeralarm","tag-flyerwire","tag-print24","tag-proof","tag-reklamation","tag-visitenkarte","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding","resize-featured-image"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Wegen falscher Farben haben wir bei Flyerwire reklamiert, und aus Interesse parallel bei Flyeralarm drucken lassen. 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